Privacy Policy
Last Updated: July 2026
Woodmasters LLC (“we,” “us,” or “our”) operates the website woodmastersusa.com. This Privacy Policy explains how we collect, use, and protect your personal information.
Information We Collect
When you use our website or contact us, we may collect:
• Contact Information: Name, email address, phone number, and mailing address
• Project Details: Information about the services you’re interested in (fences, decks, landscaping)
• Communication Records: Records of emails, phone calls, and text messages exchanged with us
• Website Usage: IP address, browser type, pages visited, and cookies
How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and provide estimates
• Schedule and complete your projects
• Send appointment confirmations and project updates via email, phone, or text message
• Improve our website and services
• Comply with legal obligations
SMS/Text Messaging
By providing your phone number through our website, estimate request form, or directly to our team, you consent to receive text messages from Woodmasters LLC. These messages may include:
• Appointment confirmations and reminders
• Project status updates
• Estimate follow-ups
• Customer service communications
Message frequency varies based on your project needs. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.
You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us at office@woodmastersusa.com or (360) 921-0350.
We do not sell, rent, or share your phone number with third parties for marketing purposes.
Cookies
Our website uses cookies to improve your browsing experience. You can disable cookies through your browser settings, though some website features may not function properly.
Third-Party Services
We may use third-party services (such as Google Analytics, payment processors, and scheduling tools) that collect and process data according to their own privacy policies. We do not sell your personal information to third parties.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Project records are retained for a minimum of 7 years for warranty and legal purposes.
Your Rights
You may request to:
• Access the personal data we hold about you
• Correct inaccurate information
• Delete your personal data (subject to legal retention requirements)
• Opt out of marketing communications
To make a request, contact us at office@woodmastersusa.com.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
Woodmasters LLC
Email: office@woodmastersusa.com
Phone: (360) 921-0350
Website: woodmastersusa.com
OR CCB: 241262 | WA LIC: WOODML*796QR
